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terms of use

Thank you for visiting Burning Torch Online. Please note that your use of this site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this site. Although you may “bookmark” a particular portion of Burning Torch Online and thereby bypass this agreement, your use of this site still binds you to the terms. Since Burning Torch may revise this agreement at any time, you should visit this page periodically to review the terms of your use. Should you have any questions concerning any of our policies, please contact us.

Legal Information
This website is expressly owned and operated by Burning Torch. The website address for Burning Torch is 1738 Cordova St, Los Angeles, CA, 90007. Unless otherwise noted, all design and content featured on Burning Torch (including navigational buttons and images, artwork, graphics, photography, text, and the like-are copyrights, trademarks, trade dress, and/or intellectual property that are owned, controlled, or licensed by Burning Torch. This website in its entirety is protected by copyright and applicable trade dress. All worldwide rights, titles, and interests are reserved. The contents of our website and the website as a whole are intended solely for your personal, noncommercial use. Any use of our website and its content for purposes other than personal and noncommercial is prohibited without the prior written permission of Burning Torch. Do not reproduce, publish, display, modify, sell, or distribute any of the materials from Burning Torch. You may, however, download or electronically copy and print any of the page contents displayed on the site, but please remember that these are available for your personal, noncommercial use only. Should you choose to download, copy, or forward any site materials via email, no right, title, or interest in those materials will be transferred to you.

Limitation of Liability
Given the unpredictability of technology and the online world, Burning Torch does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other adverse elements. As a visitor to and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor to and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this  legal notice and that access is undertaken at your own risk. Burning Torch shall not be liable for damages of any kind related to your use of or inability to access this website.

Inaccuracies
We at Burning Torch strive to present the most recent, most accurate, and most reliable information on our site at all times. However, there may be occasions when some part of the information featured on Burning Torch online may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price or item availability, or in any way affects your individual order. Please be aware that we present our content ‘as is' and make no claims to its accuracy, either expressed or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a Burning Torch item is listed at an incorrect price due to photographical or typographical error or error in pricing, Burning Torch shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Burning Torch shall have the right the refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Burning Torch shall issue a credit to your credit card account in the amount initially charged.

Availability
As a small designer, Burning Torch by Karyn Craven Online lists availability as we have it, and once an item is sold, we do not re-stock. We do not, then, do back-orders, and we cannot replace your item with another in the case of defective merchandise if we have run out of stock. When an item is out of stock, we will make every effort to remove the listing from our website in a timely manner so as not to disappoint our shoppers. Please consider us a small boutique like any other you might shop when looking for Burning Torch, and enjoy your shopping.    

Product Information
The Burning Torch pieces displayed on the website are available in certain boutiques that carry Burning Torch products throughout the United States. The prices quoted on the website are displayed in U.S. Dollars and are valid only in the United States. Please remember as well that not all products you find in stores will be available at Burning Torch Online, and vice versa. We pick our favorites every month for you to shop from.

Product Accuracy
We make every effort in our photography and product descriptions to clearly explain each product and its specifics. If for some reason the color is not what you expected, please remember that due to various types of computer monitors, the colors of our products will not necessarily appear exactly as they do in person.

Indemnification
You agree to indemnify, defend, and hold harmless Burning Torch, its officers, directors, employees, agents, licensors and contractors from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Correspondence
Though we will make every effort to respond quickly to all applicable emails, Burning Torch Online is not under any obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions. While we encourage your comments and feedback regarding Burning Torch Online, our merchandise and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information via this website or any email connection. Please note that all of your comments, feedback, ideas, suggestions, and other submissions that are disclosed or submitted to our company through Burning Torch Online shall become and remain the property of Burning Torch. Any such disclosure or submission by you is a declariation of the full release of all proprietary claims and/or intellectual rights regarding your submission. We will not use your name in connection with any such materials, information, suggestions, ideas or comments unless we first obtain your permission or otherwise are required by law to do so.


Ordering & Payment
Credit Cards
We accept the following methods of payment: Visa, MasterCard, and American Express.

Sales Taxes
If a destination state collects sales tax, we will collect that tax on your order. The legal definition of nexus—the presence of a company in a certain state—means that the presence of a boutique selling Burning Torch allows the state to collect sales tax; Burning Torch remits tax to this state on your purchase. Please visit our “Stockists” section to find out where you can find a boutique in  your area selling Burning Torch.

Price Differences
Burning Torch does not directly control the pricing within the boutiques where our items are sold. Therefore, though we will make every effort to keep our pricing consistent with brick & mortar stores, we cannot guarantee our prices are always consistent with others.

Shipping Information
We currently offer three shipping options within the United States. You may use UPS Ground, UPS 2nd Day Air or UPS Next Day Air. With UPS Ground most customers receive their orders within 7 to 10 days (within the contiguous United States); with 2nd Day Air most customers receive their orders within 2 to 3 days; with Next Day your package will arrive within one day of our receiving and processing your order. We apologize, but we do not offer Saturday or Sunday delivery. For complete UPS shipping information visitwww.ups.com.

Shipping Outside the United States
Burning Torch Online will ship your order to any location within the contiguous United States.